With the pandemic of 2020, companies are finding they need to tighten-up. Maybe they had to reduce staff. Maybe they had to take away some benefits. And maybe some budgets got tightened. Larger companies may have had to cut people while small companies are forced to cut costs since they don’t have enough employees to cut to stay alive. In this case, Managed Services is the ideal solution to help companies supplement their IT infrastructure and application support.
Managed Services is not an all-or-nothing offering. Rather, a Managed Services company can help manage one or many customizable services—helpful when a company reduces staff in one area but keeps staffing in another. If a company were to reduce cost, why not renew an application or a support contract? Managed Services could come in and support that contract. Managed Services may even be used to take over entire IT staff; they don’t let people go, they just acquire and manage them as they support the business. I have also seen Managed Services used just to manage database servers. The product offering can resemble an à la carte menu of IT services.
The range of services a Managed Services company can offer is wide: from first-level desktop support to having a remote security-operation center monitor every packet your network receives. One initial service you might add to a Managed Services contract is Basic Monitoring. That way, if you have to reduce your staff, someone is still watching your systems. A Managed Service could be setup to watch your systems 24/7. You have enough to worry about with the pandemic we’re in; let Managed Services ease your mind in the event systems go up or down while you’re asleep.
With 2021 right around the corner, now would be a good time to start thinking about managing your services. Do you have all the expertise you need to make it through next year? Do you need to augment your staff because you have let employees in critical positions go? Now is the time to start thinking about that while you’re thinking about next year’s budget. Finally, if you’re interested in learning more about what Anexinet’s Managed Services offerings can do for your organization,
please reach out to us with any questions. Our 60-90-day no-long-term-obligation trial for monitoring your infrastructure may be just what you’re looking for.
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Tim Carfrey
Consultant
Tim Carfrey has been an IT professional for nearly three decades, first with Microsoft Exchange, then as a SharePoint administrator. Today, Tim leverages all his infrastructure and application knowledge at Anexinet, focusing on Enterprise Cloud and Virtualization design and administration.
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