3 Reasons to Incorporate a Seamless Customer Touchpoint
We live in a world where customer expectations are constantly on the rise, making it critical to deliver exceptional customer experience. Users expect a seamless customer touchpoint. From the first [...]
Digital Transformation Requires Careful Planning and Preparation
The IT world is being told repeatedly to digitally transform or die. Countless examples are cited of industries where the early adopters of technology rose to dominance and the laggards [...]
Achieving Better Healthcare IT Outcomes with Verinext
PhillyCIO & Inspire Leadership Network Member, Main Line Health, Shares the Value of Working with Verinext. When Main Line Health, a not-for-profit health system serving the Western Philadelphia suburbs, started [...]
Make Your Data and Workloads Recovery Ready
Disaster recovery (DR) and backup are vital processes to be recovery-ready. Yet due to IT overload, neglect or lack of funding, the data protection capabilities of many organizations leave a [...]
Hybrid Work Requires a New Approach to Network Security
The network perimeter had matured enough to safeguard the enterprise from malware. But the rise of ransomware and the COVID-19-inspired shift from office to remote and hybrid work models has [...]
Five IT Processes You Should Automate Today
There are so many areas within the organization that could benefit from automation that it can be difficult to determine where to start. Choosing poorly could bog the organization down [...]
The Key Facets of Modernization
As companies struggle to keep pace with the pace of change across industries, many are looking to transform their existing applications and infrastructure assets to meet these challenges. Often referred [...]
The Power of Social Listening: Unleashing the Potential of TikTok for Your Brand
In today's fast-paced digital landscape, insights from social media have become integral to successful brand management. Companies across industries are leveraging social listening techniques to monitor brand and product mentions, [...]
5 Automation Best Practices to Streamline Your IT Operations
Automation is changing the way business operates and IT operation management. It is also becoming an increasingly important technology enabler for businesses to remain competitive and efficient. If you’re ready [...]
5 Ways AI and BPA are Impacting Businesses in 2023
Artificial Intelligence (AI) and Business Process Automation (BPA) have risen over the past few years as technologies that are dramatically changing IT and the business operations it supports. And the [...]