The City of Roswell’s director of IT tells the story of how Greg Tinker and his team saved the city by replacing their failing legacy equipment with hyperconvergence from HPE SimpliVity.
“Utility billing was a significant pain point. Depending on the service, we have to generate monthly and yearly bills and reports for tens of thousands of households. It used to take two to three days, assuming that everything was working well, and we didn’t have to go in and reboot any of our internal servers.
“Then, one day, disaster struck. Our 911 system went down. We tried to fix it ourselves, but we lacked the in-house expertise. We called Dell who said they couldn’t help us until Monday morning. Lives were at stake. Thankfully, we had started talking to a rep at HPE SimpliVity. Our initial conversations were around replacing our Dell servers with HPE servers, so I thought I’d reach out. I needed to fix this issue immediately, and he connected me with Greg Tinker and Bob Gibson of Anexinet.”
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