Increasing Satisfaction with Customer 360 Data
Expectations from customers have never been higher!
From personalized recommendations, omni-channel communication, or next-best actions to improve conversions or loyalty, all of these require access to an advanced analysis of customer data. Building a Customer 360 data platform will allow you to bring all customer data into a single platform to drive decision making, automate actions, and improve customer retention and satisfaction.
Watch our Increasing Satisfaction with Customer 360 Data webinar, the first of a 3 part CX webinar series, where we cover:
- The various sources of customer data that exist
- How to access and analyze that data
- How to take action to improve customer satisfaction
Brian Atkiss – Solution Architect, Applied Intelligence at Anexinet