Customer Experience Summer Webinar Series
Enhancing customer experience is the driving force behind innovation and automation for every organization. But measuring customer experience and seeing the impact of innovation is often difficult and time-consuming. Building a Customer 360 data platform will allow you to bring all customer data into a single platform to drive decision making, automate actions, and improve customer retention and satisfaction.
Join our experts for a 3-part summer webinar series for tips to innovate or renovate your overall customer journey:
Increasing Satisfaction with Customer 360 Data
Uncovering Critical Trends & Customers Opinions via Social Listening
How Your Employee Experience Affects Your CX
Attend this series to learn more about:
• Top sources of customer data and how they help improve CX
• Taking marketing and operational actions based on customer data
• Leveraging social media data improve CX and marketing efficiency
• Measuring and improving customer satisfaction and loyalty
Register and attend all three sessions to receive a Social Media Analysis of your brand!
Who should attend? CMO, Director/Manager, Customer Experience, Director/Manager, Brand Marketing and Agencies