How quickly is your digital transformation progressing?
If this year has taught us anything, it’s that we need to accelerate our digital transformation efforts. Across virtually every industry, four out of five employees are deskless. These are front-line workers who literally drive the business—interacting with customers, making deliveries, repairing equipment, and so much more.
Listen to Anexinet’s Sr. Strategist Glenn Gruber & Client Partner Rob Sullivan to learn how mobile unleashed a field service revolution. We gave our employees mobile and ruggedized devices to improve efficiency via built-in barcode scanners, always-on connections, and payment processing. But in the face of COVID-19, new technologies, including IoT, Augmented Reality, and Machine Learning, are ready to define the next generation of Field Services solutions.
Learn how to integrate new Field Service technologies into your digital roadmap, improve operational performance, develop new business models, and manage organizational change.
This webinar will also discuss:
• How intelligent Field Services improves the Customer Experience
• Best practices to rapidly scale and evolve Field Services
• How next-gen tools and technology empower your field workforce
• Trends and strategic directions in Field Service transformation
• How businesses transform Field Services into a business differentiator by deploying advanced automation, IoT, augmented reality and machine learning
• The critical role Integrated Change Management plays in Field Service