Anexinet

Connected Experiences New

Connected Experiences

Re-imagine customer and employee engagement across all touchpoints

Provide intelligent, omni-channel experiences to your end users

It’s not just how you promote your brand or the functionalities and pricing of your products and services that make the biggest impact. Rather, it’s the interactions people have with your organization. Brand promises are worthless if the experiences you provide fail to meet expectations. What’s more, applications alone no longer cut it. Today’s customer journey consists of a progression of digital and physical touchpoints that span multiple channels. The problem is, user frustration at any one step will likely ruin the entire experience.

Engaging today’s customers and maximizing their satisfaction requires an integrated multi-channel development strategy across the organization. Anexinet’s strategy tools and services help you build an ecosystem of intuitive, consistent, seamlessly connected services across interfaces and channels.

End-to-end multi-channel enablement means frictionless, contextual digital experiences that deliver data and interactions the moment they’re needed. Accomplishing this requires a modern, distributed back-end architecture that supports real-time information flow and microservice-based access, along with intelligent front-end UI elements that are flexible enough to work flawlessly across channels. End-to-end multi-channel enablement means frictionless, contextual digital experiences that deliver data and interactions the moment they’re needed. Accomplishing this requires a modern, distributed back-end architecture that supports real-time information flow and microservice-based access, along with intelligent front-end UI elements that are flexible enough to work flawlessly across channels. Our full-stack solution for secure, high-performing interactions offers:
Intuitive front-end UI design More
Amazing cross-channel customer and employee experiences
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Modern, event-driven, real-time digital architecture
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Microservices and workload-specific data platforms
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End-to-end security
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Automation, standardization, scalability, and agility
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Customer Experiences

From awareness to customer onboarding and advocacy, we provide intelligent, omni-channel engagement solutions across every stage of the customer journey. Our solutions include:
  • Product/Brand Launches
  • Demand Generation
  • Social Listening
  • Recommendation Engines
  • Personalization Catalog, content management
  • Catalog, content management
  • E-commerce
  • Payment Solutions
  • Digital Self-service applications
  • Customer Onboarding
  • Experience Management
  • Loyalty & Advocacy
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Employee Experiences

The relationship between your customers, your employees, and your brand is everything.
Leverage modern digital applications and tools to connect employees, wherever they are, to drive productivity, improve collaboration, and improve customer service. We enable your workforce to drive better business outcomes. Learn more about our employee enablement solutions, such as:
  • Productivity and Collaboration
  • Training & Knowledge Management
  • Automation & Operational Efficiency
  • Contact Center Solutions
  • Field Service Modernization
  • Sales Tools / Applications
  • Inventory Management
  • Payment Solutions
  • Order Management
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Digital Experience Platforms

Connecting with customers today and meeting their expectations requires a holistic strategy and a highly integrated Digital Experience Platform (DXP).
Our partnerships with leading DXP providers such as Adobe and Salesforce, combined with our deep expertise and end-to-end CX capabilities enables you to provide intelligent, secure, and compelling experiences to all your end users.
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Customer Service Solutions

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