Deepening Customer InsightsWe helped this global Pharmaceutical company gain a deeper understanding of customer sentiment by revealing hidden insights from Social Media data. Further, our Proactive Social Listening service identified and tracked trends that could not have been obtained via any other means, offering a real-world, real-time peek into consumers' emotions, attitude, and actions regarding the organization's brand, products, services, competitors and more.
Improving Patient EngagementThis multinational pharmaceutical company needed to digitize its paper-based records, planners and consent forms to decrease organizational risk and streamline its Clinical Educator Program. Our work generated a mobile Patient Engagement Management Solution that enhances consultations and strengthens the client-educator relationship while enabling consent-capture, outcome-tracking, and electronic records management.
Simplifying Access to Digital HealthcareOur client, a North American healthcare leader, has a mission to provide “easy and transparent access to care.” We built a suite of cross-platform applications that enabled 24/7 video visits with physicians (telehealth) and provided an updated technical architecture to support it. Additionally, our new member portal enabled a single user experience that leveraged multiple EHRs to provide the client with instant access to provider directories and self-service insight into medical histories, prescription information, and procedural costs.
Automating Data EntryA global financial institution needed to eliminate the unnecessary cost and effort of manual data entry by automating the extraction and publication of text content from millions of PDF documents to a database. Anexinet used OCR and AI/Machine Learning algorithms, along with Extract, Transform and Load (ETL) to create a bespoke Robotic Process Automation (RPA) bot. By automating the extraction of text from PDF documents versus performing the data entry manually saved the company $350K annually.
Improving Member EngagementCanopy Health’s mission is to provide easy and transparent access to care. Our engagement empowered the organization with a suite of cross-platform mobile apps that enable 24/7 video visits with physicians and an updated technical architecture to support it. Additionally, our member portal enabled a single user experience that leveraged multiple EHRs to provide the client with a key competitive differentiator. It offers instant access to provider directories, along with self-service insight into medical histories, prescription info, and procedural costs.
Simplifying Customer OnboardingA leading global financial-services provider needed to digitize their account-opening and proposal-generation processes. Together, we built a modern self-service platform that gives investment advisors instant access to legacy systems and provides key info for clients whenever and wherever it’s needed. As a result, our engagement:Reduces onboarding-time from 2 weeks to 2 days. Enables evaluation of portfolio-performance. Provides access to client-accounts (includes holdings & pricing). Facilitates 24/7 collaboration with clients.
Understanding patient sentimentWe helped this global Pharmaceutical company gain a deeper understanding of customer sentiment by revealing hidden insights from Social Media data. Further, our Proactive Social Listening service identified and tracked trends that could not have been obtained via any other means, offering a real-world, real-time peek into consumers’ emotions, attitude, and actions regarding the organization’s brand, products, services, competitors and more.
Improving Consistency and EfficacyOur client needed a modern Budget Impact Modeling application to dynamically demonstrate a new drug’s efficacy and economic impact—not just for situations lacking alternate treatment but to displace existing therapies by driving better results at lower costs. The engagement required end user research and technical deep-dives to recreate the global model and establish a scalable architecture. The new application was transformative for the organization, enabling Account Managers to demonstrate the benefits of new therapies while ensuring global data consistency.
Streamlining Sales Quoting & Contract ManagementOne of the largest providers of specialized business services, this publicly held company needed to eliminate paper-based processes and modernize an aging field-operations platform that didn’t accommodate real-world workflow. Our Day-in-the-Life ride-alongs provided first-hand experience with the drivers’ challenges, letting us transform cumbersome processes into a frictionless experience. Anexinet’s shared-screen enterprise solution enabled single-visit quote, discount and contract services for thousands of drivers and shortened the sales process from days to minutes—saving the company $10M+ in annual overtime!
Modernizing University Food ServicesA nationwide uniform, facilities and food-services provider needed to design, develop, and deploy a digital, omni-channel food-service platform for universities. Working closely with the client, we quickly produced a brand-customizable solution that lets students order food, manage meal plans, search dining locations and sort by distance, price, and wait-time. Additionally, users may view menus and filter items based on dietary preferences and allergies. The client launched the white-label apps to hundreds of universities throughout the US.
Modernizing the Hybrid Workforce This global leader in battery distribution and recycling needed to modernize the enterprise mobile tools its distributors use to stock and service tens of thousands of retail outlets and service centers. Anexinet strategized, designed, and built a functional prototype that streamlines sales and restocking and enables secure credit card payments in the field. Additionally, we reduced the cost of future mobile projects by eliminating the company’s dependency on third-party resources, and provided a prioritized, tactical Mobile Roadmap for moving forward.
Driving Value via Infrastructure ModernizationOur client, a provider of corporate tax software and services, automates and integrates strategic tax processes while leveraging advanced, predictive analytics. However, they sought our expertise to migrate applications to a cloud-based environment that would ensure 99.999% uptime. With Anexinet’s guidance in implementing the new AWS-based SaaS offering, the client was able to shift budget away from the private cloud (capital expenses). Additionally, enabling multiple AWS environments accelerated time to market and yielded significant cost savings.
Modernizing Infrastructure to Support GrownA 2019 U.S. News Best Lawyer/Law Firm, this provider of innovative legal and business solutions was due for a technology refresh and needed something flexible enough to accommodate their agile operations. Partnering with Anexinet let them identify and integrate the ideal solution. Thanks to its pay-per-use model and rapid scalability, HPE GreenLake (coupled with SimpliVity) reduced their annual storage budget by over 35%—enabling them to grow, adapt, and thrive.
Automating InfrastructureOur client, a US telecommunications firm, needed to implement administrative automation of its large, diverse server ecosystem to alleviate the IT management burden. Anexinet leveraged a Morpheus Single-UI Dashboard to control all automation elements and prevent storage and server outages by executing Ansible and REST APIs—all governed by AI safety logic to prevent storage/server outages. As a result, the engagement significantly reduced upgrade cycles and IT administrative overhead and enabled a digital-footprint increase without affecting headcount—all while providing predictable, repeatable results.
Minimizing Application Development CostsOur client, a large CPU manufacturer, were leveraging public cloud compute but found that their application development costs were quickly escalating out of control. Anexinet implemented Robotic Process Automation (RPA) for Infrastructure and Applications (via Ansible and UiPath) to tie Business Units/Owners to systems/projects with standup and tear down linked to cost models verified with accountability. As a result of the engagement, the client experienced a 38% cost savings in the first quarter alone by deprioritizing less productive projects and shutting down unnecessary systems.
Automating WAN ManagementOur client, an Internet Service Provider (ISP) needed help managing a large, core Nokia and Cisco Wide Area Network (WAN) with predictive fault isolation. Anexinet helped them leverage Robotic Process Automation (RPA) involving (Ansible/UiPath, etc.) and captured telemetry data to detect conditions and perform adjustments to the ISP network to improve the experience of WAN customers by ensuring an always-on network.
Ensuring Security ComplianceOur client, a global pharmaceutical company, needed to patch the firmware and operating systems across clusters and geographic locations to achieve security compliance. With over 50,000 virtual machines running on the physical servers, the client’s existing methods would have taken over two years to complete a single pass. Leveraging the Red Hat Ansible Automation Platform, we accelerated the client’s migration, maintenance, upgrades, and return to production with a framework that automates end-to-end physical/virtual server patching and verification and provides alerts for exceptions requiring further investigation.