Historically, service companies have relied on human interactions to differentiate themselves from their competitors. While these interactions are still very important, the impact of COVID-19 brings new challenges and necessitates immediate changes to both B2B and B2C services companies’ sales and delivery processes. Companies need to adjust quickly to thrive in this new environment.
By leveraging innovative technology and aligning their IT strategy with business goals, business-service companies can turn these challenges into opportunities. Anexinet brings decades of experience guiding business services companies on their digital transformation journey. We focus on three critical areas: improving virtual experiences, streamlining employee enablement tools, and rapidly transforming IT and infrastructure.
Our proven approach helps B2B and B2C companies:
- Redefine their technology strategy and Return on Investment (ROI) criteria.
- Devise a plan (with milestones along the way) and build valuable solutions.
- Measure against defined success-criteria around value-target metrics (e.g. adoption, delivery, and capabilities).
- Manage their applications, data, and Infrastructure to improve availability, response time, and security.