The Value of Managed Service Providers & COVID-19

The Coronavirus pandemic has wreaked havoc on our personal and professional lives, forcing most of us to work remotely from home. Yet, some businesses have found the transition essentially seamless.

How did they do it?

For technology companies, the realization we may have to continue working remotely indefinitely (or at least for the next six months) was not much of a shock or culture-adjustment. These fortunate organizations have technology enablement in place to allow for the new collaborative digital workplace.

Organizations that leverage online collaboration tools and cloud technologies for email found themselves in a situation not unlike a regular workday. Their machines have become agnostic to platforms. And by reducing their reliance on on-premises compute, they’ve opened up a world of enterprise-class computing on highly available platforms previously out of reach of the Small and Medium-Sized Business (SMB) and mid-market space.

How did they get there?

Countless organizations weren’t (and still aren’t) prepared to face the workforce disruption COVID-19 is causing. These organizations need to find a Managed Services Partner like Anexinet.

A Managed Services partner provides expert advice and has the staffing and resources to focus on the continuous development of Engineering and Consulting professionals. Further, working with a Managed Services Partner frees up resources usually consumed with day-to-day blocking and tackling and enables them to refocus on the organization’s strategic vision and digital business continuity plan.

When partnering with Anexinet, our Technical Consulting team works with your key stakeholders to plan strategic outcomes and prevent disruption. The primary objective is to help you adopt elastic platforms that adapt to your company’s needs.
The first step is to provide our Network Operations Center, and your IT Staff, complete visibility into your environment’s overall performance. This arms our teams with the information required to make informed decisions so issues can be remediated long before they become problems.

Many companies faced with the work-from-home initiative (to stop the spread of the Coronavirus) did not have the proper planning and tools in place to accommodate the shift to a remote workforce. In contrast, when resources on a Citrix server or RDS farm become limited due to a high volume of users, alerts are triggered and the horsepower is immediately adjusted to match the additional demand.

The effects of COVID-19 have already been globally devastating. As I write this from my home office, with my loyal chocolate lab beside me, my wife and kids are in the other room—playing, laughing and enjoying the time that suddenly seems so much more valuable. But I’m keeping my eyes on the prize. And when all this has passed, and it’s time to return to my office, I will take the fond memories of this daily closeness with me.

I hope you found this first installment of this 3-part series helpful. Parts II and III will get deeper into the weeds about the technology and tools your organization needs to achieve remote efficiency, along with who we’ve helped, and how—followed by the additional services Anexinet offers to help your organization survive and thrive in the face of the Coronavirus. Of course, the quickest way to help your business handle the transition to an all-remote workforce is simply to click here to email Anexinet or give us a call at (610) 239-8100 and ask for our Managed Operations department.

Stay safe!